Is there a specific method to networking?

Posted in: Business Practices,Marketing tips |

I have a ton of experience networking due to my long history as an entrepreneur.

However, I sat in on a class last night given to people who are unemployed.  It brought new meaning to the term networking. 

We as business owners know it is an essential part of what we do on a regular basis but for those who are not employed, this is a very different way to look for employment. 

As I sat in the class, I became aware of how confusing this topic could be especially for those who have never done it or even new business owners who are finding their way through these new economic challenging times. 

I have learned the correct methods to networking and I want to share those with you.  I believe most of us think we know what it is all about but I am here to tell you that it goes deeper than just handing out a business card. 

I am a relationship mentor because whether you are employed, unemployed or a business owner these skills can really open up the doors to what you want to achieve.  I also believe these skills transcend in to personal relationships as well.

Due to the relationshipsI have created an introductory package which will share with you some of my best relationships from my years of networking.  I have asked some of those entrepreneurs that I know and trust to offer up time to educate us all.  I have a great line up for anyone interested.  This program will be launching soon so keep watching to find out more. 

If you or anyone you know is interested in 3 specific networking strategies, I will give it to them FREE.  All you need to do is contact me at joy@joyklepac.com and I will get that report  out to you promptly. 

Stay tuned for more nuggets you can use in you life and your business.  Make it a great day!

7 Strategies for Great Customer Service

Posted in: Business Practices |

Word of Mouth Marketing

  • Customers come to you
  • They are pre-sold
  • They tend to be loyal
  • They stick around longer

  Elements of Great Customer Service

 Operate With Integrity At All Times

Don’t cut corners on integrity issues, even if you think everyone else is doing it.  Act like you are being watched at all times.  Hire employees with integrity and make sure they understand it is an overriding company philosophy.

 Know Your Customer

By knowing your customer and understanding their business, the odds are good that you will uncover the things that are truly important to them.

 Listen To You Customer

Resist the urge to jump in with a sales pitch or solution until you have had the chance to truly listen to your customer.

If You Mess Up, Fess Up

Never blame someone else for your mistake or make excuses when you do not perform up to expectations.  Accept the blame and fix the problem promptly.

 Under-Promise, Over-Deliver

Always give something a little extra – go above and beyond to exceed your customer’s expectations.

 Keep Your Word

As hard as it can be sometimes, you must always deliver on what you promised, even if it means that a deal may not be profitable.  If you say you are going to be there at a certain time, make sure you are.

 Find Ways to Add Value to Your Products and Services

Competitive advantages don’t last long.  You need to find ways to add value to your offerings to stay ahead of the competition.  Never rest on your laurels!

 Copyright @ April 2009 Written by:  Joy Klepac, Author, Speaker and Business Consultant www.joyklepac.com   916-746-7878

Free gifts at www.powerpartnergroups.com, www.stepoutofyourcomfortzone.com  or www.freeprospectingreport.com

7 Core Practices For Small Business Owners

Posted in: Business Practices |

7 Core Practices for all small business owners:

Practice #1: Learn the mindset needed to seize your opportunities (see book about this on the products page of my website www.joyklepac.com)

Practice #2: Learn how to grow a business through Niching, Positioning, and Branding through your target market

Practice #3: Learn how to create passive income and multiple streams of income

Practice #4: Learn how to build your business through effective networking and strategic alliances

Practice #5: Learn effective, low-Cost marketing and promotional strategies

Practice #6: Learn smart ways to attract your preferred clients

Practice #7: Learn client retention and follow up strategies that Really Work

Where can you learn all these things?  Seek help from a successful business owner who will teach you these steps. 

I have several programs I am developing and would love to share those with you.  If you have interest in learning about these tips, contact me at joy@joyklepac.

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